Privacy Policy

When you create an account or use our Service, we may collect:

• Email address - For account creation and communication
• Name - Optional, for personalization
• Phone number - For account verification and security
• Payment information - Processed securely through Stripe

We automatically collect certain information when you use our Service:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Processing history and preferences

We use your information to:

• Provide and maintain our audio mastering Service
• Process your transactions and manage your account
• Send you important service updates and notifications
• Respond to your inquiries and provide customer support
• Improve our Service and develop new features
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our Service, including:

• Stripe (payment processing)
• Amazon Web Services (cloud infrastructure)
• Email service providers

Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted storage for sensitive data
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Audio Files: Uploaded and processed audio files are automatically deleted 14 days after processing.

Account Data: We retain your account information as long as your account is active. You may request deletion of your account at any time.

Transaction Records: We retain payment and transaction records as required by law (typically 7 years).

Depending on your location, you may have the right to:

• Access - Request a copy of your personal data
• Correction - Request correction of inaccurate data
• Deletion - Request deletion of your personal data
• Portability - Request transfer of your data
• Objection - Object to certain processing of your data

To exercise these rights, please contact us at privacy@dubplatemixer.com.

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze usage patterns to improve our Service

You can control cookies through your browser settings, but disabling cookies may limit functionality of our Service.